Shipping & Policies

 

Processing

All orders are shipped via Canada Post. Shipping costs are calculated at checkout unless exempt by a promo code. Please allow up to 72 hours (1-3 business days) for your payment to be processed. Orders are not processed on weekends (Saturday - Sunday) or holidays.

Shipping

Qing Virgin Hair only ships Canada wide at this time, excluding Quebec. Any orders placed from Quebec will be immediately refunded. 

Once your payment is processed, your order will ship in:
  • Ready To Ship items in 1-3 business days 
  • Hair Care items in 1-3 business days
  • Bundles, Clip ins, Closures & Frontals in 4-9 business days
  • Custom Wigs in 7-14 business days

Please note shipping times at checkout DO NOT include processing times and items will be shipped in the times listed above. Once your order has been shipped, you will receive an email or text message with your tracking number.

Return/Exchange Policy

For sanitary reasons and quality control, all hair extensions are FINAL SALE.

Qing Virgin Hair is not responsible for any lost or stolen packages upon delivery.